Privacy Notice

Deveron Projects is committed to protecting your privacy an any personal information you may share with us, through paperwork, or while using our website.

This document explains why and how we collect personal information about people, how we use it and how we keep it secure. We may change this document as part of our annual policy review. By providing your data or continuing to use our website you agree to your data being processed and stored in line with the practices outlined below. 

Any questions regarding this document or our privacy practices can be sent to the address below or asked by phoning 01466 794494. 

Who we are: Deveron Projects
Brander Building,
The Square,
Huntly.
AB54 8BR

(+44) 01466 794494
info@deveron-projects.com

How we collect information from you

Most of the personal information we process is provided to us directly by you for one of the following reasons: 

• Bookings (for programme activities such as events)
• submitting an application for residency, employment or other opportunities
• to sign up to our newsletter or to be kept up to date with our activities via email
• as part of a survey or questionnaire
• as part of a Hospitality Form or contract
• for shop sales

We also receive personal information indirectly from the following sources in the following scenarios: 

• using our website

Under the General Data Protection Regulation (GDPR), we rely on several lawful bases for processing this information: 

• contractual obligation
• legitimate interest
• consent
• legal obligation

What information we collect from you

We collect your IP address when you use our website. This data is anonymised before being used for analytics processing (see ‘Cookies’ below). 

If you choose to sign up for our email newsletter, we will collect your name, email address, marketing preferences and consent for receiving direct marketing. 

For bookings, we will collect your name and contact details and if relevant, information on your access requirements, medical information and emergency contact. 

For applications, for example, applying for residency, employment or other opportunities, we will collect information from you to service your request/application. This includes contact details including your name, address, email address and telephone number. We will also collect anonymous personal information for our equalities monitoring, if you choose to provide this. 

If you stay with us at Deveron Projects, we will collect personal details via a Hospitality Form. This will include your name, contact details, emergency contact details, access requirements and medical information (if relevant). 

How your information is used

We use your information to: 

• Process bookings that you have submitted via Eventbrite or email. 
• Process employment or residency applications that you have submitted.
• To carry out our obligations arising from any contracts entered into by you and us. 
• To send you our email newsletter, or informal emails about Deveron Projects activities. 
• To ask you to participate in surveys or evaluation
• To send you other information you may have requested
• To analyse how our website is used and by who.
• To keep you safe while staying at Deveron Projects or participating in our activities. 

We will not contact you for marketing purposes unless you have given us your consent or we believe you have a legitimate interest in the content. 

How your information is stored

We collect and store your information via third party data processors (including Capsule and Paypal), and process payments via a third party data processor (Paypal). This means payment details such as your card information is not held or processed by us, instead a platform that specialises in the secure processing of credit and debit card transactions. 

We will hold your personal information on our system for as long as is necessary for the relevant activity, or as specified in our Data Retention Policy. We review and manage our data retention periods on a regular basis. 

Following the data retention period, any information we hold will be erased from our system, including the third-party processors we use. 

Who has access to your information

We will not sell, distribute or lease your information to third parties, unless we are required by law to do so. 

Within Deveron Projects, employee information access rights are managed and subject to role-based need. Our staff team are trained in data protection and cyber security 

Cookies

A cookie is a small file of letters and numbers that is downloaded onto your computer when you visit a website. www.deveron-projects.com uses X cookies.

[to complete for new website]

You can opt in or opt out of cookies on the Deveron Projects website by XXX

Embedded content

Pages on this site may include embedded content from third-party services, such as Youtube, Soundcloud or Vimeo, for example. Embedded content from other websites behaves in the exact same way as if you had visited the other site’s website. 

These websites may collect data about you, use cookies, embed additional third-party tracking and monitor your Interaction with the embedded content.

Your data protection rights

You have the right to ask us for copies of your personal information. 

If you believe any information we hold on you is incorrect or incomplete, please write to or email us using the addresses above as soon as possible. We will correct any information found to be incorrect as soon as possible. 

You have a right to ask us to erase your personal information in certain circumstances, except when your data is legally required for our records (e.g. financial, health and safety, contracts). 

You have a right to ask us to restrict the processing of your personal data in some circumstances. For example, if you no longer want to receive our email newsletter you can click unsubscribe in the footer and you will no longer receive communications. 

Your right to data portability: you have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. 

You are not required to pay a charge to exercise your rights. If you make a request we have one month to respond to you. 

Please contact us at: info@deveron-projects.com, 01466 794494, or Brander Building, The Square, Huntly. AB54 8BR, if you wish to make a request. 

How to complain

If you have any concerns about our use of your personal information you can make a complaint to us at: jenny@deveron-projects.com or Deveron Projects, Brander Building, The Square, Huntly. AB54 8BR. 

You can also complain to the ICO if you are unhappy with how we have used your data and/or responded to your concern. 

The ICO’s address: 

Information Commissioner’s Office,
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire.
AK9 5AF

Helpline number: 0303 123 1113
ICO website: www.ico.org.uk